What is Remote Support?

What is Remote Support?

Remote Assistance.   You may have heard that many Managed Service Providers (MSPs) are offering only remote assistance (unlike More Power Technology Group which offers both on-site and remote), and you may be wondering how it works. How can I be helped in a bind with...
6 Things Remote Employees Need

6 Things Remote Employees Need

How can an MSP help with remote employees?   First order of business is what will an employee absolutely need in order to work remotely? Of course, this can vary company-to-company, but you’ll quickly find that the basic requirements are pretty standard across the...
IT Management for Gov., Ed., and Non-Profit

IT Management for Gov., Ed., and Non-Profit

If you’ve ever wished you could call someone to help you figure out the most critical to-dos with regard to technology so you could prioritize better, a Managed Service Provider (MSP) is likely for you. From understanding grants, cyber-security, HIPAA, 24/7...
Lone-Wolf or Managed IT Services Provider?

Lone-Wolf or Managed IT Services Provider?

Every stage that your business progresses through as it experiences growth and success is important. The strife of starting small and grinding away in the midnight hour to be at the whim of your consumers can be draining, and this likely means that all your attention...
Managed IT Professional Services

Managed IT Professional Services

Have you ever had a moment where something as simple as the internet stops working and you had to call customer service and wait on the line for an hour to reach someone just to figure out what was going on? Suddenly everything you were doing is on pause and...